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While our competitors may create risks by the carriers they use to load a shipper’s cargo on, we manage the risk before the load even happens.
By addressing the issue of carrier compliance you are mitigating against the risk of prosecution, a fatal blow to your organization’s public image, and not to mention possible litigation. This applies to both Shippers and Brokers.
Implementation of a successful compliance program gives you control over your company’s future as well as your customers. Some of our competitors seek short term rewards as opposed to strategic long term gains by having lapsed or loosely controlled management of their carrier “vetting” process and continued monitoring. Access America believes in always going for the quality in the partners we use because customer satisfaction will always be a by-product.
The cornerstone to our successful risk management mandate requires our carriers to be successful in 6 core competencies.
Safety, Solvency, Ethics, Regulatory Requirements, Capacity and Performance
Safety: Access America Transport’s contracted carriers at all times must have an FMCSA Safety Rating of (Satisfactory) or they will not be allowed to be placed on any of our customers loads. This rating is measured by DOT audits and history of accidents.
Our carriers also must have a maximum of a (75) FMCSA SafeStat value or lower to be placed on any of our customers loads. This rating measures a carrier’s maintenance and violations history for their vehicles & drivers. (The lower the number the better rating)
Both ratings are federally regulated and monitored. Access America monitors this daily on all carriers for every shipment. A carrier in violation will be deactivated from use.
Solvency: Access America will not load a carrier that has a history of filing for bankruptcy and just re-opening under another motor carrier number. We run history credit worthiness reports from their Duns, Tax ID numbers and motor carrier numbers. An un-solvent carrier will not be activated for use.
Ethics: Access America Transport will not load a customer’s cargo on a carrier we researched to have a history of holding loads hostage for more payment or we have an industry peer’s knowledge of poor customer service. Carriers with poor business ethics will be de-activated from use. This is constantly monitored.
Regulatory Requirements: Access America Transport at all times will monitor contracted carriers and for new carriers their DOT Operating Authority & Insurance requirements mandated by law. We receive daily reports on changes from the government.
Capacity: This is a very big issue as we look to carriers from large to small to fill the niche our customers require. Whether its 4 flatbed loads a week for dedicated short runs in Alabama to Pool Distribution centers requiring multiple drop trailers for nationwide traffic. We hire carriers that accommodate our customer’s needs.
Performance: Our carriers know that every shipment is monitored from pick up to delivery. They are graded on capacity, on- time pickup and delivery, customer service of the driver, professional manner in the event of a service failure and recovery.
Access America Transport is an ISO 9001:2008 certified company. Our carrier performance measures are ISO Certified. In order for us to maintain this certification our performance measures will never be compromised. A carrier must have the ability to maintain at all times the six core competencies.
